TALK TO US
If you have any questions, concerns, feedback, inquiries, or you just want to say hi, then the best way to contact us is by sending a message here. We do our best to respond within 2 business days. Make sure your email address is accurate so we can respond.
FAQs
1
Local & International
Shipping
Most US orders are shipped within 2 business days, however, made-to-order items like t-shirts and shoes can take up to 10 business days to arrive once shipped. International packages can take 2 to 5 weeks to be delivered depending on the country. Unfortunately, our price for shipping does not take into account any customs charges from your country.
2
Secure Ordering
& Payment Options
We offer secure purchasing with SSL encryption so you can be sure your information is secure. We accept Visa, MasterCard, Discover, and American Express credit card payments as well as PayPal payments. We do not accept personal checks, money orders, phone orders, or direct bank transfers.
3
Returns
& Refunds
We hope that you love any product you buy from us. However, if you have something you'd like to return you have a 30-day window from the order date to do so. Please send us a message using the form above if you find yourself wishing to make a return.
4
Issues or
Questions
If you have a problem with your order, we are sorry to hear that. Email us at contact@teniandtayo.com and we'll do our best to resolve the issue.